Great trip, really good guide/driver, highly recommendable Aug 2019 Thanks to Leisure World Tours' chauffeur/tour guide Lal, my family and I had an unforgettable 11 day trip to Anuradhapura, Jaffna, Trinco, and Arugam Bay. It was a pleasure from the moment he picked us up until the moment he dropped us back home. When there was a problem or a moment of stress, he helped us sort it out immediately, and kindly helped me out. His main concern was that we have no stress and enjoy the trip. We saw so many beautiful, historical and special sites and buildings, and learned so much about Sri Lanka from our guide, it made me learn to appreciate the country all over again. Review of: Paradise Sri Lanka (10N /11 D). Jaroslaw Lewinski
A Fantastic Time Dec 2019 Our Tour Guide was Roy and he was absolutely fantastic. He drove very safely and kept us informed at all times. The tours were perfect and although we packed a lot in our 5 days of touring, it never felt rushed. Roy is a fantastic host and helped us experience the very best of Sri Lanka. Review of: Buddhism Sri Lanka
Amazing trip! Oct 2019 We would like to say a massive thank you for a great trip! Roy is an excellent guide, he has so much knowledge and is fascinating!! He also has a great sense of humor! We have learned and seen so much!! We will definitely return! Thank you for a great trip! Review of: Sri Lanka Leopard Trail ( 15 N/ 16 D) Dinesh Mehetha
Hi Reg, Life has now settled back into reality and the holiday glow is unfortunately fading, but the memories of our trip never will. The work done by yourself, Rangani and Gimhani and Haresh on the ground was extraordinary, wonderful and greatly appreciated. Sri Lanka is a beautiful country, with beautiful people, scenery, food and culture. Tash and I will certainly return one day, not sure when, but one day. I don’t think I could choose only one story to share as there were so many amazing experiences in this trip. I guess the best part for me was being able to experience this with my wife, my children and my parents. The accommodations and considerations made in the planning and execution of this experience are greatly appreciated, especially things like Haresh arranging tuk tuks to the top of Ella Rock so all could experience the breathtaking views. We will be eternally grateful and cherish these memories for ever. Thank you again, Paul and Tash
Hi Paul & Tash. Thank you for your feedback. It means a lot to me, Haresh, Gimhani and Rangani to receive such wonderful comments coming straight from your heart. Unfortunately Rangani has left Jetwings to pursue a career in real estate. It was quite a surprise. But, I suppose Rangani has other ideas to better herself. We will miss her though. Nevertheless, Jetwings will continue to do a good service as always. Please recommend Sri Lanka to your friends. That country needs tourism to overcome its debts and to keep people in employment in the travel sector. Thanks & best regards Reg
Hi Reg, this is Mary, Paul's Mum. i've not communicated directly with you before, but i want to add my thanks and appreciation to what Paul has already conveyed. Sri Lanka is indeed a very beautiful country. We did, and saw so much in the time we were there and it's impossible to isolate one experience as being the highlight. Many thanks and much appreciation to you all. My biggest thanks must go to Haresh. He not only met but anticipated our every need which made our experiences even better than we had expected or planned He related to us in a warm but totally professional way. He was unfailingly courteous, good humoured, flexible, and very patient with us, and he clearly has great love of his country. Not having travelled overseas for many years i initially felt a little conspicuous/ self conscious, - clearly a tourist and a little uneasy. But with Haresh around, guiding us, cheerfully negotiating on our behalf and advising us i soon relaxed into trusting him, and felt very comfortable enjoying every day. Although i was sick during the last two days, Haresh, again, took perfect care of me and everything needed. Even after our tour had ended and 4 days later we found ourselves stuck in Colombo due to airline issues, Gimhani and Haresh still went out of their way to extend a helping hand to us, to improve our situation. I cannot speak highly enough of them, or thank them enough. And i'm sure Haresh will go straight to Heaven!! I have already passed on your contact details to two other Aussie tourists caught up in the airline debacle from the Maldives who were keen to visit Sri Lanka after speaking with us. Rest assured i will continue to spread the word, and in particular recommend Jetwing. Please pass on my gratitude and sincere thanks to all your team. Yours Sincerely, Mary Bampton
Dear Mary and Reg, Our heartfelt thanks for sharing the feedback below. Always a pleasure to see positive feedback and serves to motivate the whole team to keep delivering to expectations and also keep striving to exceed them. We will share this feedback with the whole team and thank you Reg for sharing this wonderful feedback with us. Thank you Mary for visiting us and it has been our pleasure to introduce Sri Lanka to you and we look forward to having you visit us again soon. Yours in service Best Ishanth
Reginald de Livera<regd@leisureworldtours.net>11 Oct 2023, 21:03 (3 days ago) to Ishanth, gimhani, Mary Hi Mary, Thank you very much for such a beautiful, inspiring email. Your well chosen words and heartfelt appreciation of our services are most welcome. We are extremely happy that you described Haresh as a kind, always obliging and caring gentleman. When I was told that you were sick I was worried too and kept in contact with Haresh, Gimhani and I even called the front office Manager of the hotel to call in a doctor to attend on you and Haresh went out of his way all the time to see to your comfort and the comfort of your family. Harresh truly deserves the strongest accolade for the services he has rendered and I will share your email with the Management of Jetwings to make them aware of how important Haresh's services have been thereby contributing to the reputation of Jetwing travels as professional Travel providers. I was happy to be part of your journey in Sri Lanka and from the time your group landed in Colombo I was constantly in touch with Haresh, Gimhani and Paul to make sure all was going well for you. It now seems our combined efforts did prove worthwhile. We are extremely happy that you enjoyed the itinerary and grateful that you shared your thoughts with us. Once again please accept our thanks for being such wonderful clients. Best regards Reg de Livera
Thanks again Reg, i was keenly aware of just how much Haresh was going out of his way -every day, but particularly when i got sick, to care for us. It was quite humbling - much more then i felt i deserve or am worthy of! Hence why i feel i can never thank him enough. However i was unaware that both you and Gimhani had been involved in arranging for the doctor to visit me. That's even more humbling! Please accept my great gratitude for all your efforts! The total success of our tour was down to Haresh' s flawless execution of all the wondrous plans you and Gimhani had laid out for us. Such a stunning experience for us all, especially considering the age range! So once again, my grateful, and humble, thanks to you all. Rest assured i will continue to broadcast the beauty of Sri Lanka and the many great benefits of Jetwing!! Based on our experiences be assured that you people at Jetwing have NOTHING to fear from "Cinnamon" !! Yours most sincerely, Mary Sent from my iPhone